Medical cannabis FAQs
Have a question about your CBPM prescription, arranging your delivery, or medical cannabis in general? Take a look at our frequently asked questions (and answers) below.
If you can’t see your question on this page, please send it to us via email. A member of our team will be in touch.
About medical cannabis
Can I travel with medical cannabis?
Legislation differs around the world. Please contact the public health department of your destination country to find out what documentation is required for carrying medical cannabis. You should also contact the MHRA and Home Office in the UK to find out what documentation is necessary to take medical cannabis outside of the country.
Is medical cannabis legal?
Yes. The rescheduling of cannabis under the Misuse of Drugs legislation enables unlicensed cannabis-based products for medicinal use in humans. However, it must not be supplied where a licensed medicinal product can meet the special needs of the patient. Your specialised doctor is responsible for deciding whether it is in your best interests to try medical cannabis.
Is medical cannabis safe?
Your medicine will be prescribed by a doctor on the Specialist Register of the General Medical Council who will ensure that it is clinically appropriate for you. If you have any questions about the medicine you have been prescribed, please contact us at Newgrove Pharmacy
I’m a patient – where can I find more information about medicinal cannabis?
Please consult your local GP and specialist. You can also take a look at the helpful links below:
- NHS guide to medical cannabis
- NICE guide to medical cannabis
I’m a healthcare professional – where can I find more information about medicinal cannabis?
Please take a look at the following links to learn more about medical cannabis/ cannabis-based products for medicinal use in the UK:
England
- General Medical Council information for doctors on CBPM
- NHS support for prescribers
- NICE guide to prescribing CBPM
Wales
- The Wales Government report on rescheduling of cannabis for medicinal purposes
Scotland
- The Scottish Government guidelines on cannabis for medicinal use
Northern Ireland
- The Northern Ireland Department of Health guidelines on cannabis for medicinal purposes
Are there any side effects of medical cannabis?
Whilst information on the side effects for medical use of cannabis is limited, known side effects include euphoria, intoxication, dizziness, sleepiness, memory impairment, disorientation, dry mouth and rapid heart rate. This is not a complete list. Please consult your doctor regarding other possible side effects and what measures should be taken if anything unexpected occurs after using medical cannabis.
About my prescription
How do I receive a medical cannabis prescription?
To receive a medical cannabis prescription, you must obtain a prescription from a UK doctor who is listed on the Specialist Register of the General Medical Council. You can ask your GP to refer you to a clinic that specialises in medical cannabis treatment, where a specialised doctor will be able to ensure your medical cannabis prescription is written in line with legislation.
Do I have to pay for a medical cannabis prescription?
Newgrove Pharmacy is a private pharmacy. All prescribed medicines that we dispense will be supplied on a private basis and must be paid for by the patient before they can be delivered.
How long will it take to get my medical cannabis prescription?
Once we have received your original medical cannabis prescription by post we aim to deliver your medical cannabis to you within 48 hours. We will liaise with you to arrange a delivery time that works for you.
Where can you deliver my medical cannabis prescription to?
We can deliver to any address specified by the patient to an adult individual, who must sign for the delivery. We cannot deliver to centralized areas, such as a reception desk in an office. If you would like us to deliver to an alternative person on your behalf, this must be given as a written direction.
Can I collect my medical cannabis prescription from you?
No, we are not like a high street pharmacy and do not provide a walk-in service for patients. All medical cannabis prescriptions that we fulfil will be delivered to you by our courier partner.
How long will my medical cannabis prescription be valid for?
A medical cannabis prescription is valid for 28 days from the date that it is written.
If my medication isn’t working for me, what should I do?
Please contact the clinic to make an appointment with a specialist.
Can I have a copy of my medical cannabis prescription?
We can provide you with a digital copy of your medical cannabis prescription, but we cannot provide you with the hard copy once your medical cannabis prescription has been filled.
How do I know when my package has been dispatched?
You will receive an email indicating that your medication is being delivered along with the tracking number.
Can I change my delivery address?
If it’s before delivery, yes. If you want to change after delivery we would have to arrange for your medicine to be brought back to the pharmacy and re-delivered, as long as it’s within the 28 days.
How can I speak to the pharmacist?
You can reach out to us via email or call us
How do I make a complaint?
Please do feel free to get in touch with our team if you have any problems. You can contact us via email or call us